Frequently Asked Questions - Buyers

Please also review and agree to our Terms and Conditions before you sign-up.

General Questions

How does this work?
1. Register
2. Ask your question/create a project
3. You will be notified of bids
4. Select an advisor
5. Make a payment
6. Rate the advisor
7. Tell your friends and colleagues (won't you please?)

What is the cost associated?
Please view the «Fee Structure»

How do I pay the advisor/expert for the project?
You must have a deposit and a positive balance in your account (you must first add money with a credit card or from your paypal account). You can then transfer money from your account to the programmer's account by clicking on the "transfer money" link in the account management section.

Why should I use you?
If you are an entreprenuer, a small business owner you know how hard it is to find trusted, quality, professional advice at affordable prices. Our goal is to create a central point and a meeting place for both small business owners and business professionals.

Advantages:
1. It is FREE - no cost for you to post, you have nothing to lose. You donot pay us anything (not even our commission) if you donot pick a bidder to get your work done.
3. You don't have to browse 100 forums to post your questions and still get answers from unqualified or inexperienced people because "talk is cheap and good business advice is priceless".
4. Hire a pro from here and get proper advice.

Where are you located?
In Lakewood, a suburb of Denver, Colorado - USA.

Projects and Bidding

What kind of projects can be listed?
You can list projects in one of the broad categories (click here to view a list of available categories). If you need a new category added, just let us know.

Can I select more than one category?
Yes, you can. Just check the applicable categories.

How do I ask a question - create a new project?
First sign-up and create an account. Login to your account and then click on "create a new project" link and complete the necessary information and details regarding your project.

I need to add more information, how can I add more information?
Login to your account and you will see links under each topic (Pick a Advisor-Expert - Extend - Edit - Close). Just click on the "edit" link to add more information.

Why can't I contact a bidder if I need to email/chat with a bidder?
Because if you talk to one or any specific bidder offline, it is unfair to all other bidders. Hence, you can use the message board to discuss any issues so all bidders can have access to updated information and can see your updated requirements or any related discussions.

How do I know when someone bids - how can I choose the proper bids?
You can check the email notification option and when someone bids on your project, you will receive an email. Just logon to your account and then you will see the account management options.

I already got enough bids, I do not want to wait till the project expires. Can I select a bidder ahead of time?
Yes, you can do so anytime. Just login to your account and "pick a programmer/designer".

Why is my project frozen?
1. A project is frozen if the ending date you chose for the project has past. No programmers can place any new bids, you must either pick a programmer,extend the project or create another.
2. A project is also frozen when you have selected a programmer to do your project and are waiting for their reply.

Can I reopen a closed/old project?
No, once a project is closed for any reason it cannot be reopened again. Just create another project in your control center.

Payments and Fees

Do I have to add money to my account when I sign-up?
Not necessarily. However, anytime you close a listing by selecting a winning bid, you must have enough funds in your account to cover our commission. If you have a zero balance for over a 30 day period, your account will be frozen and you will not be able to create new projects.

How do I add money to my account?
Just login and click on the "add money" link in the account management area. You can currently pay with visa, mastercard, american express, discover by credit card on our site or use paypal to transfer money.

What happens if I do not use all my funds in my account or if I have a balance?
You can withdraw money. Just click the "withdraw money" button in the account management area. You can currently request a payment through a PayPal account. Please note that you cannot withdraw less than $15.00 at a time.

How and when do you charge me for your commission?
Once you select the winning bid, the listing will be closed and the commission you owe us will be deducted from your account. Please view the «Fee Structure»

How do I pay the bidder for the project?
You must have a deposit and a positive balance in your account (see above on how to add money to your account). You can then transfer money from your account to the programmer's account by clicking on the "transfer money" link in the account management section.

Do I have to pay the amount through my account?
Yes, you have to use our system so we can keep track of all payments and pay the programmers.

What is the minimum amount I can transfer (between accounts)?
Currently the minimum is $5.

Is there a fee to transfer money?
No. Currently, there is no fee.

I still have some questions before getting started - how I can contact you?
Just email us and enclose the nature of your contact, your name, email and explain the issue/question.